RJVideo support

RJVideo Support

For RJVideo account, billing, or generation support, email info@regularjoe.io.

Last updated: May 4, 2026

Contact

The primary support contact is info@regularjoe.io. Include your account email and a short description of the issue.

For payment or credit delivery issues, include the checkout email, order reference, and the approximate time of purchase.

For failed or delayed generation jobs, include the job id shown in RJVideo Studio and the source frame or prompt context.

RJVideo is currently operated as a small independent product, so support is handled directly by email.